1	West Virginia Alcohol Beverage Control Administration
2	Introducing… On-line Ordering!!!!
3	Introduction In an effort to increase productivity and simplify the process of placing your liquor order, the West Virginia Alcohol Beverage Control Administration is developing a new ordering option.
4	Why would I order On-line? Place liquor order at your convenience 24-hour window to place and change order No more busy signals Reduction of miscommunication Direct access to information
5	Current Ordering Process Phone Orders Have to wait for an available operator Restrictive ordering hours Higher potential for miscommunication Antiquated technology
6	Current Ordering Process Fax Orders No interactive feedback Poor fax quality Inability of some stores to receive confirmation But, still a step better than phone orders
7	The New Standard for Ordering In the near future, on-line ordering will be the preferred option for placing liquor orders. While phone and fax orders will still be accepted, on-line ordering will be the most supported option. Let us help you get up to speed with the new standard, today!
8	What do you need to get On-line? Personal computer with Windows XP/2000 Can be purchased at a cost of less than $600 Internet connection Dial-up: connect via a telephone line OR Broadband: connect via high speed cable or DSL
9	What is a Dial-up Connection? This time tested method of connecting to the Internet is an inexpensive reliable option. It uses your phone line and a local phone number to connect your computer with your service provider.
10	What is a Dial-up Connection? Although it is simple to set-up, it provides a very slow connection speed and ties up a phone line. This service can be acquired through several providers, to include: Wal-mart, Earthlink, NetZero at a cost of around $10 a month.
11	What is a Broadband Connection? This solid high-speed connection, is definitely the preferred option. It uses a digital service (DSL/Cable) to connect your computer with your service provider.
12	What is a Broadband Connection? Although it is more costly than dial-up, it provides a connection that is 40 times faster and does not tie up your current phone line. This service can be acquired through your cable or telephone provider at a cost of around $30 to $40 a month.
13	How do I order On-line? Now that you have your new computer and Internet connection, you are ready to start your on-line experience. Leveraging the power of the Internet, you will now be able to enter your order directly into WV ABCA’s main computer.
14	How do I order On-line? Our web site offers a wealth of information and resources. Using Internet Explorer, which comes with Windows, type in our web page address: www.wvabca.com
15	How do I order On-line? On our web site, you will have a link to access the On-line ordering Login Screen.
16	Login Screen The login screen will prompt you for a user name and password. This uniquely identifies you so that only your store’s information is available.
17	Main Menu Once you login successfully, you will be at the Main Menu Screen. Your store information will be displayed and you will be given several options to choose from.
18	Placing Your Order When you click Order Processing, you will be prompted to start entering the WV ABCA item code and number of cases. As you enter item code, you will see your order being built in the lower half of the screen and your order totals will be updated.
19	Order Confirmation Once you click the Submit button, the items that were entered on your order will be verified for on-hand stock. If stock is available, it will be reserved for you. If it is out of stock, it will be placed on backorder.
20	Backorder A confirmation screen will be displayed to verify the total number of cases ordered and final amount due. Each item that was placed on backorder will be displayed and an option to cancel will be given.
21	Benefit of using On-line ordering Besides the convenience factor and ease of use for placing your liquor order, there are other reasons for using On-line ordering....
22	Access to Information From a Management standpoint, having access to historical data can be a huge benefit. Previous orders, Monthly / yearly totals, Item totals, Order statistics, etc.
23	Coming Soon The On-line ordering system will be ready to start using soon. Once it is ready, we will send you the information you need to get logged in and start reaping the benefits.
24	Phase One Phase one will enable Liquor Retail Stores to login and place weekly liquor orders and view reports of historical data for their store.
25	In the Future Future phases will include: Logins for Distilleries and Representatives to view historical data for their products. Logins for Regional Managers to view data for their “group” of stores.
26	In the Future Another feature that will be added in the future will include the ability to create a regular weekly order that can be edited for current needs and then submitted. This will save time by not having to re-enter those items that you order on a regular basis.
27	Additional Options For those stores that have a computerized inventory system, we will be adding a feature that will allow you to “upload” your order and submit without having to enter any item codes. The possibilities are endless and we are striving to design the best On-line ordering system ever!
28	For more Information Need more information about getting prepared for On-line ordering? …… Take one of the many hand-outs available at the On-line ordering table at the Annual Trade Show Visit our web page at: www.wvabca.com Call our Order Entry department at 1-800-732-8929
29